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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jennifer Larson

May 12, 2023

5  out of  5 rating by Jennifer Larson
"I work for Service Restoration of Bloomington and we provide emergency water and fire response services for customers of the Jordan Radel office Of State Farm. I recently received an email from Customer Service Specialist Brogan who works at the Jordan Radel office. She was concerned for a customer who had flooding in their basement. They were trying to take care of the issue themselves because they had great handyman experience. Brogan asked the customer permission for me to call and consult with them regarding what was affected and answer questions. the customers came to a decision that they would like a specialist from our company to come to their home and evaluate. After our Technicians performed the evaluation with their meters, they found a much larger affected area than what the customers had originally thought. And that the water had affected many internal materials of their home. This would have been a very costly and serious issue for this family in the future if Brogan had not stepped up and showed her concern for these customers. Great customer service at the Jordan Radel office. Way to go guys! JL"

John Knoer

April 22, 2023

5  out of  5 rating by John Knoer
"Very friendly folks over there! Always quick to answer any questions and happy to help you out. Needing to use your insurance can be stressful but Jordan and his team make it as easy as possible"

Ian Le

April 22, 2023

5  out of  5 rating by Ian Le
"Good place, good company, good service!"


April 20, 2023

5  out of  5 rating by Sue
"I’ve been with Jordan and his team for a couple of years now. I’m happy I switched. Their team is very attentive and thorough with explaining the details with each coverage. They go above and beyond and are happy to provide different quotes and options to save on premiums. Jordan called me personally for a 1:1 chat about my policies for a refresher. I found this to be very helpful since I tend to forget what I’m insured for. They’re never pushy, but happy to provide info if you’re interested. I always want to see all the different options and premium pricing. I switched my mom and sister to Jordan’s team as well. I would definitely recommend their office. They communicate via email, texting, or phone calls so very flexible with the ways you can get a hold of their office."

Brandon Nahl

April 17, 2023

5  out of  5 rating by Brandon Nahl
"This is by far the best insurance company I have ever had. Jordan radel is really great at helping me understand my policy. I have used this company for a while now and I ave never had a problem. He explains how to get the best deal for you. So highly recommend choosing this location here in eagan"

Xiong Cheng

April 11, 2023

5  out of  5 rating by Xiong Cheng
"Jordan was real helpful and he explain my policy to me really nicely and easy to understand. So thank you"

Jama Jama

March 30, 2023

5  out of  5 rating by Jama Jama
"Very informative and helpful. They’re a great team that’ll take their time to address your questions and concerns. 5/5."

Abdirashid Alio

March 17, 2023

5  out of  5 rating by Abdirashid Alio
"I like your customer service thank you again"

Zakiyyah Johnson

March 17, 2023

5  out of  5 rating by Zakiyyah Johnson
"Jordan from Eagan, MN location called to see if I'm currently happy with my provider I have now. I was previously with State farm and he was just checking in. My car has been immobile for 4 months, my current insurance didn't offer a alternative policy when I explained my situation. Jordan did within 2 minutes of my explanation. He cut my cost from full coverage of $147.00 with my previous insurance to way less for storage coverage. Less just say I can start back getting mani and pedi's. Thanks Jordan! I'll call to get coverage when I buy my next car in a few months."

Jeanean Chatman (GiGi)

January 26, 2023

5  out of  5 rating by Jeanean Chatman (GiGi)
"Awesome customer, service compassionate , Concerned"

Joe Weisbrich

January 24, 2023

5  out of  5 rating by Joe Weisbrich
"Had a wonderful chat with Jordan today regarding my vehicle coverage, home owners and life insurance. He was very thorough in making sure I am getting the best rates and discounts available! I also call the office from time to time and speak with Brogan who is always very friendly and helpful!"

Robbie Star

January 22, 2023

5  out of  5 rating by Robbie Star
"I am late for this but back in November I signed up for renters insurance. This was due to Brogan delivering an excellent pitch in an authentic and excellent way. It felt like there was no pressure and at the same time it was informative without being overloaded! The same goes for Danny who helped navigate me throughout the process and help finalize the plan. Thank you both so much and once I’m able to I’ll be sure to reach out for any other plans that I might need! :-)"

Alex Harris

January 20, 2023

5  out of  5 rating by Alex Harris
"I've had insurance a long time and I gotta say this is one of the best insurance companies I ever had They help you out with Any questions you may have And walk you through everything All around great people # Insurance com 4 life"

Getald Larmor

January 11, 2023

5  out of  5 rating by Getald Larmor
"Great team to work with!"

Novilab Tesfahiwet

October 13, 2022

5  out of  5 rating by Novilab Tesfahiwet
"State Farm and the office of Jordan Radel are my first ever insurance providers and I don't think I will ever switch. Their customer service is second to none and they make sure you're getting the best coverage with your budget. My agent Mitchael has been very helpful in setting my first insurance and offered discount opportunity that I didn't notice they had. Super satisfied with their service!!"

Rick Pankow

October 6, 2022

5  out of  5 rating by Rick Pankow
"Good communication"

Cody Pomeroy

September 23, 2022

5  out of  5 rating by Cody Pomeroy
"Didn't know I could be saving this much money 💵💸"

Debora Jackson

September 14, 2022

5  out of  5 rating by Debora Jackson
"I switched from Progressive after being with them for over 10 years. In all them years, I never received the customer service I have recently received from State Farm's Account Rep. Daniel Eul from the Jordan Radel Agency. He took the time to explain the policy and benefits. I was also able to get all my questions answered thoroughly. I would recommend them based on there customer care."

Taylor Brown

September 8, 2022

5  out of  5 rating by Taylor Brown
"It is a true pleasure to work with Jordan and his team. I highly recommend for all of your insurance needs!"

Asif Mehmood

August 18, 2022

5  out of  5 rating by Asif Mehmood
"The previous company's monthly rate for the family car seemed expensive, but I could not contact the company from abroad. Now that I'm back in the country, I finally approached the company, only to receive a more expensive quote. I dropped the insurance immediately to save 43 percent plus other benefits. The previous company did not even provide roadside assistance. I strongly recommend that if you want to save money, receive additional benefits, and experience exceptional customer service, contact Riley or Jordan at State Farm. I would give them a 10/10 for today's remarkable experience."

randy berg

July 19, 2022

5  out of  5 rating by randy berg
"They've been very helpful taking care of any issues we've had. I'm glad we switched over to this agency, they're the best."

Kathy Berg

July 19, 2022

5  out of  5 rating by Kathy Berg
"I recently had to have my windshield replaced, I made one call spoke to Brogan and it was taken care of in 2 days! Jordan is very easy to do business with. I so glad we switched from farmers to state farm. Thank you!"

Tayler Remme

July 19, 2022

5  out of  5 rating by Tayler Remme
"Very helpful and informative great group of people!"

Siana Olbekson

July 12, 2022

5  out of  5 rating by Siana Olbekson
"I want to say I am beyond happy with the service I receive!!! Everybody has been so kind and always very accommodating!!! I always feel supported when I need anything from this team!!! Special shout out to Brogan!!! She’s always so helpful and nice to me!!!"

Cynthia Harrison Hayes

July 2, 2022

5  out of  5 rating by Cynthia Harrison Hayes
"I am very pleased with State Farm I have no complaints about anything every question I've Had it has been answered with pleasantry with pleasantry and honesty setting up anything that needed to be set up on my behalf for my insurance to go down I was also helped with that I am very pleased with my insurance company there are no complaints that I have towards them Brogan and Jayden are very pleasant ,answering questions and helping me with anything that I needed help with"